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Care Outlook - Privacy Statement

 

1.0 Introduction


Care Outlook is committed to protecting the privacy and security of your
personal information.
This privacy notice describes how we collect and use personal information
about you during and after your working relationship with us, in accordance
with the General Data Protection Regulation (GDPR) which comes into effect
on 25th May 2018. It applies to all employees, workers and contractors.
This notice does not form part of any contract of employment or other contract
to provide services. We may update this notice at any time.
It is important that you read this notice, together with any other privacy notice
we may provide on specific occasions when we are collecting or processing
personal information about you, so that you are aware of how and why we are
using such information.


2.0 Data Protection Principles


We will comply with data protection law. This says that the personal
information we hold about you must be
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not
used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those
purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

 

3.0 The Personal Information we collect and use


Personal data, or personal information, means any information about an
individual from which that person can be identified. It does not include data
where the identity has been removed (anonymous data).
Data we collect and use is to enable us to carry out our statutory obligations
as an employer and for legitimate business reasons for example: ∙ Assess your
suitability for employment prior to working with us ∙ Checks will include a media
search, a criminal record check, work history (from previous employers and/or
academic institutions), financial checks, character references, right to work
checks and identity checks
∙ Allow records to be maintained for your employment to ensure you are paid
correctly

∙ Ensure we have contact details in the case of an emergency
∙ Allow your conduct & performance to be assessed whilst employed ∙ Allow you to
participate in a pension fund or other benefits such as child care schemes, health
benefits
∙ To process statutory payments such as PRSI contributions, Tax, Statutory Sick
Pay, Statutory Maternity/Paternity/Adoption pay, entitlements to parental
leave.
∙ Fulfil any legal obligations
∙ Ensure we consult with you as applicable during employment ∙
Allow deductions from wages direct to unions (if applicable)
Ensure we process payments and/or reference requests authorised after
employment

 

4.0 Who we share your personal information with


We will share your personal information with third parties where required by
law, where it is necessary to administer the working relationship with you or
where we have another legitimate interest in doing so.
We routinely share information for various legitimate reasons, including, but
not limited to, pension purposes, tax & national insurance payments, statutory
payments, benefits, child voucher payments, payments, etc (as applicable).
We will share personal information with law enforcement or other authorities if
required by applicable law.
We will only share your personal information with any third party for legitimate
reasons and we will only provide your personal information which we consider
is necessary for the performance of that reason. This may include
organisations outside of EEC who provide services on behalf of Care Outlook
and third parties to support us in providing our services and to help provide
our internal IT systems (including email, where the servers facilitating those
systems are located in secure data centres around the world (with some
outside of the European Economic Area), and personal data may be stored in
any one of them). Where personal data is transferred outside of the EEA we
will have a contract with the supplier that includes provisions which provide
an adequate safeguard of your personal data.

 

5.0 Your rights


Under the GDPR you have a number of important rights free of charge. Under
certain circumstances, you have the right to:

 

∙ Fair processing of information and transparency over how we use your use
personal information
∙ Request access to your personal information and to certain other
supplementary information that this Privacy Notice is already designed to
address.
∙ Request correction of the personal information that we hold about you. This
enables you to have any incomplete or inaccurate information we hold about
you corrected.
∙ Request erasure of your personal information. This enables you to ask us to
delete or remove personal information where there is no good reason for us
continuing to process it. You also have the right to ask us to delete or remove
your personal information where you have exercised your right to object to
processing (see below).
∙ Object to processing of your personal information where we are processing
your personal information for direct marketing purposes.
∙ Object to decisions being taken by automated means which produce legal
effects concerning you or similarly significantly affect you.
∙ Object in certain other situations to our continued processing of your
personal information.
Request the transfer of your personal information to another party.
If you would like to exercise any of those rights, please email at
dataprotectionreport@careoutlook.co.uk
∙ let us have enough information to identify you,
∙ let us have proof of your identity and address (a copy of your driving licence
or passport and a recent utility or credit card bill), and
∙ let us know the information to which your request relates.

 

The Right Approach

At the heart of everything we do are the values we believe in and the well-being of those we care for.

Personal Touch

Personal Touch

We build our care on relationships with individuals. It’s why every decision is tailored towards the needs, comfort and understanding of those that need the support.

Traditional

Traditional Values

We move as an innovative business looking forward but continue to uphold traditional values like honesty, dignity, community and respect.

Family

Family Roots

We started as a family-run business and have maintained those values in our journey to become one of the UK’s leading providers - trust, community and comfort for those we love.

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